A year after the project was first announced, the Mumbai Police has fitted global positioning system (GPS) on patrol cars attached to each of the city’s police stations. In the next phase, GPS mobile data terminals (MDTs) will also be provided to policemen patrolling on two-wheelers, as reported by The Indian Express.
Last October, Chief Minister Devendra Fadnavis had announced that police patrol cars would be fitted with GPS to ensure better coordination with the police control room. He promised to take strict action against those responsible for the tragic stampede in Mumbai that claimed at least 22 lives. With the aim of identifying bottlenecks in road traffic and minimising the time taken by the police to reach the accident spot, the project began on a trial basis in January 2017. Depending on the requirement, 3-4 patrol vehicles were fitted with the tablets at each police station. The tablets run on mobile internet data and enable the control room to track the location of each car across the city, according to officials. Patrol cars at several police stations have been equipped with specially modified Samsung tablets that can be used easily anytime, anywhere to keep a track of the exact location of the vehicle.
Mumbai Police’s revamped control room is located at Crawford Market headquarters, wherein a dedicated team watch the progress of patrol cars spread across a large map of the city. A helpline is directed by the 48 call takers manning the toll-free emergency number ‘100’ to the dispatch section, which locates a vehicle on the ground. The MDTs display the caller’s phone number and location to the personnel in the patrol car.
In October 2017, the Maharashtra government has finalised a Rs 400 crore project to modernize police control rooms across the state. The project aims at reducing the response time and modernizing the call-taking and dispatch mechanism for emergencies across the state. The response time to an emergency that the government plans to achieve after the revamp will be 8 minutes in cities and 15-18 minutes in rural areas.